Service centre

Service centre

Our aim is for our customers to live according to our motto of "happy living". For this, our employees are also on duty for you each and every day. If something isn't running smoothly, our emergency service centre is there for you. The team is available round the clock from Monday through Sunday and handles urgent matters such as pipe bursts or power failures. Questions concerning billing and similar matters are taken by our service centre and forwarded to the responsible partner.

You can reach our service centre by telephone under

+43 (01) 878 28-1130

or by email at


We're there for you

Would you like to talk to your partner in person?

We're there for you in our customer and administrative centre at Hietzinger Kai 131 from Monday through Thursday 8.00 to 18.00 and on Friday from 8.00 to 16.00. To avoid a wait, please make an appointment by telephone or email.

The entrance to our customer garage is located at Amalienstraße 75.


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